Privacy Policy
Who We Are and What We Collect
KB Motor is operated by Rowland Heights Auto Services Inc., 19272 E Walnut Dr N, Rowland Heights, CA 91748. This policy explains how we handle information collected through kbmotorusa.com, our online booking system, and our shop.
When you book an appointment, contact us, or request an estimate, we may collect your name, phone number, email address, vehicle details (year, make, model, VIN, and mileage), insurance carrier and claim number, photos you upload, and payment information. Payments are processed by our website and payment providers; we do not store full card numbers. Like most websites, our site also collects basic technical data, such as browser type and pages visited, through cookies.
How We Use and Share Your Information
We use your information to schedule and perform service, prepare estimates, communicate with you about your vehicle, process payments, and coordinate with your insurance company when you ask us to.
We share information only as needed to complete your repair: with your insurance carrier and adjuster, parts suppliers, sublet partners such as calibration or alignment providers, and the service providers that run our website and payments. We do not sell your personal information. We keep repair records as required by California law and our own documentation standards.
Your Choices and How to Reach Us
You may ask us to access, correct, or delete the personal information we hold about you, subject to records we are required to keep by law. You can opt out of marketing messages at any time. California residents may have additional rights under state privacy law.
To make a request or ask a question, call (626) 965-1114 or email kbmotorusa@gmail.com. We may update this policy from time to time; the date below reflects the latest version.
Last updated: October 2026