How We Work
From drop-off to delivery, here is how every job is handled at KB Motor, whether it is an insurance claim, an ADAS calibration, or a mechanical repair. No shortcuts, and nothing done without your approval.
1. Booking & Drop-Off
Book online, call (626) 965-1114, or walk in. Tell us your vehicle year, make, and model and what is going on. For insurance claims, bring your claim number if you have one. Plan to leave your vehicle with us; we offer complimentary rides home, and rental vehicles are available at a daily rate.
3. Estimate & Your Approval
We walk you through what we found and give you a written estimate. For insurance claims, we submit the estimate directly to your carrier through CCC ONE. No work begins until you authorize it.
5. Repair & ADAS Calibration
Repairs follow manufacturer repair procedures, with photos at every major stage. If the work affects any camera, radar, or sensor, ADAS calibration is performed to manufacturer specifications and recorded in your file.
2. Inspection & Pre-Repair Scan
Before anything is touched, we photograph and document the condition of your vehicle and run a full diagnostic scan. The scan captures every fault code and system status, becomes part of your permanent repair file, and protects your insurance claim.
4. Insurance Coordination
We handle communication with your adjuster. If hidden damage turns up during disassembly, we photograph it, document it, and submit a supplement to your carrier so the repair is done properly.
6. Final Scan, Quality Check & Delivery
A post-repair scan confirms every fault code is resolved, and a final check covers fit, finish, and function. You receive your documentation, including scans, photos, and calibration records. Nothing leaves with open codes.